At EbookMet, we strive to provide a smooth shopping experience. If you need to cancel your order, please review our cancellation policy below.

Cancellation Window

    • Before Processing:
      You can cancel your order free of charge within 1 hour of placing it. Please contact our support team immediately at contact@ebookmet.com with your order number to request a cancellation.

    • After Processing:
      If your order has already been processed or shipped, it cannot be canceled. However, once you receive your order, you can return the items by following our Returns & Refunds Policy.

How to Cancel an Order

    1. Contact Us Promptly:
      Email us at contact@ebookmet.com with your order number and a request to cancel your order. We’ll confirm whether your order is eligible for cancellation.

    1. Cancellation Confirmation:
      Once your cancellation request has been processed, you will receive a confirmation email. If the order has already shipped, you’ll need to follow the Returns & Refunds Policy to return the items.

Order Modifications

If you need to modify your order—such as updating the shipping address or payment details—please contact us as soon as possible at contact@ebookmet.com. We will do our best to accommodate your request if the order has not yet been processed.

Issues with Cancellation

If you experience any issues with your cancellation request or need further assistance, our customer support team is here to help. Contact us at contact@ebookmet.com, and we’ll do our best to resolve your concerns.

Thank you for shopping with EbookMet!